My 3 biggest mistakes

… I made as a young hospitality leader:⁠
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1. Parenting my team ⁠
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I was so concerned with looking after their welfare that I often stepped in and did their work for them. This didn't help them or me. ⁠
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2. Minimising myself⁠
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With my language - using softening words like “kind of”, “maybe” or “just” and saying sorry for things that did't warrant an apology. "Sorry to disturb you..."⁠
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3. Not knowing how to manage up⁠
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I agreed to unrealistic expectations, and didn't know part of my job was to explain my job to my bosses. Speaking up moves us forward. Staying silent keeps us stuck.⁠

What advice would you share with a new manager? As I always say, we teach what we most need to know.